Accessibility and knowledge-sharing are key drivers for managing and delivering records in electronic format. The AIIM Electronic Records Management (ERM) course provides practical guidance for capturing and managing records and vital information according to their value to the organization. The course covers the entire lifecycle of records, ISO standard 15489, and related concepts, with special emphasis on email capture and retention as well as new content types such as social media.With these goals in mind, AIIM's ERM Practitioner level covers concepts and technologies associated with managing records.

There are 13 topics in this course - each topic includes an audio slide presentation (which can be viewed on a tablet) as well as a pdf of the course notes.  To achieve the ERM Practitioner designation, students must pass the exam.  After passing the exam and filling out the Course Evaluation, the ERM Practitioner certificate and logo will unlock for download.

We hope you enjoy this training.

- The AIIM Training Team